Clear answers to the questions that matter before and after choosing a NEORBIS fragrance. For current prices, availability and delivery options, check the product page and checkout for your market.
Choosing your fragrance
What is NEORBIS?
NEORBIS is an independent fragrance house creating sculptural men’s Eau de Parfum. Confession and Wild share the original torso bottle and presentation design. Meet NEORBIS.
What is the difference between Confession and Wild?
Both are 100 ml Eau de Parfum in the same sculptural bottle form. The clearest verified difference is visual: Confession has a polished black-to-clear gradient; Wild has a monochrome all-black finish. Bottle colour alone does not establish scent notes or performance. See the side-by-side comparison.
How can I choose a fragrance online without smelling it first?
Start with the occasion, the fragrance information shown on the product page and the presentation you prefer. Avoid treating a product name or bottle colour as a description of the formula. Our online fragrance guide explains the questions to ask before ordering; compare the products when you are ready.
Is NEORBIS suitable as a gift?
Each fragrance is presented in NEORBIS’s sculptural bottle and presentation design. For a gift, check the recipient’s fragrance preferences and the delivery details before ordering. Read the gifting guide or view Confession and view Wild.
What size are the fragrances?
Confession and Wild are each 100 ml Eau de Parfum. The listed packed dimensions are approximately 12 x 10 x 18 cm and the logistics gross weight is approximately 0.52 kg. See the 100 ml size guide.
What does Eau de Parfum mean?
Eau de Parfum describes a fragrance concentration category; it does not guarantee a fixed number of hours on every person. Formula, skin, weather and application all affect the experience. Read the Eau de Parfum guide.
Where can I find the fragrance notes and ingredients?
Use the information provided on the individual product page and product packaging. We do not infer a note list from a product name, colour or photograph. If you need a specific ingredient detail before purchase, email service@neorbis.net with the product name.
Wear and care
How long will the fragrance last?
There is no reliable universal wear-time promise. Perceived longevity and projection vary with the formula, skin, climate, amount applied and how you evaluate the scent during the day. Learn what affects longevity.
How many sprays should I use?
Begin with a small amount and adjust for your setting and preference. Let the fragrance dry naturally; avoid overspraying in shared spaces. See the practical spray-count guide.
How should I store the bottle?
Keep it upright and tightly closed, away from direct sunlight, heat and high humidity. Avoid leaving it in a car or beside a radiator. Read the storage guide.
Can I travel with a 100 ml bottle?
Transport and cabin-baggage rules vary by carrier, route and airport. Check the current rules with your carrier before travel; perfume may also be subject to transport restrictions. Protect the bottle from breakage and heat.
Price and delivery
Which countries do you serve?
NEORBIS currently lists local fulfilment routes for the United Kingdom, United States and Germany. Available destinations and delivery terms are determined by the selected market and confirmed at checkout. Perfume cannot be shipped on every route. Read the delivery details.
Is standard delivery included?
Complimentary standard local delivery is currently included for the displayed UK, US and German markets while that offer appears at checkout. Check the final order summary before payment. View delivery information.
Where will my order be dispatched from?
The published routes are Birmingham via Royal Mail for UK orders, Hicksville, New York via USPS for US orders, and Mülheim an der Ruhr via DHL for German orders. Your selected market determines the applicable route. See delivery details.
When will my order arrive?
Use the delivery estimate shown for your order and in the order confirmation. Timing can vary with destination, carrier and local conditions; the site does not promise a fixed delivery day for every order. For an existing order, contact service@neorbis.net with your order number and country.
How do I pay?
Checkout uses PayPal and any eligible payment methods it presents for your location. The final amount is shown before you approve payment. NEORBIS does not store your full card number or PayPal password.
Returns and support
Can I return an unopened fragrance?
Under the published voluntary policy, you may request a return within seven days of delivery when the fragrance is unopened, unused and in its original sealed packaging. Any longer mandatory consumer rights still apply. Contact customer care before sending a parcel so you receive the correct return instructions. Read the Returns Policy.
Can I return a fragrance after opening it?
Eligibility depends on the reason for return and the consumer rights that apply to your order. The voluntary seven-day policy covers unopened, unused fragrance in its original sealed packaging. If there is a fault or another problem, contact customer care so your case can be assessed under applicable law. See the full policy.
What if my order is damaged or incorrect?
Contact service@neorbis.net promptly with your order number, delivery country and clear photos of the outer parcel, shipping label and product. Customer care will review the case and arrange the appropriate remedy under the Returns Policy.
Where should I send a return?
Do not send a parcel to a city or postcode listed on the website alone. First email service@neorbis.net with your order number and delivery country; customer care will provide the complete warehouse label and instructions for your order. Read the return instructions.
How can I contact customer care?
Email service@neorbis.net. Include your order number and delivery country for order questions, or the product name for a pre-purchase question. Visit the contact page.